Hello Paul, Thank you for contacting Corel Technical Support. My name is Ian and I have been assigned to your case. I understand that you have an issue with your product and I would be glad to help you out. Regarding your concern, Please try the steps below to address slowing, corruption and even crashing issues. 1. Reset the program's workspace. a. Go to Start and type %appdata% on the search bar.
b. In the Roaming window, look for Corel folder -- open it and locate the CorelDRAW X8 folder and delete it.
c. Launch the program and simultaneously press F8. When a prompt asks you to confirm the reset of the program, click Yes. -- https://www.youtube.com/watch?v=tPKpMErWXjY The procedure will reset the program. (By resetting the program this will apply the default settings of the program, deleting your settings.) 1.1 Export your current Workspace, so you can recover it once done with the reset. To export a workspace
1. Click Tools Options.
2. In the list of categories, click Workspace.
3. Click Export.
4. Enable the check boxes beside the workspace items you want to export.
5. Click Save.
6. Choose the folder where you want to save the file.
7. Type a filename in the File name box.
8. Click Save.
9. Click Close. *The workspace items available for export are dockers, toolbars (including the property bar and toolbox), menus, and shortcut keys. A workspace is exported as a .cdws file. Once done, Import your workspace. To import a workspace
1. Click Tools Options.
2. In the list of categories, click Workspace.
3. Click Import.
4. In the Import workspace dialog box, click Browse.
5. Choose the folder where the file is stored.
6. Double-click the file.
7. Follow the instructions on screen. Try to use the program. If the issue still persists proceed to the next step. 2. Delete your computer's temporary files: • On your keyboard, launch the Run window by pressing the Windows button then the letter R (Windows + R) > type %TEMP% on the Open box. Hit Enter or click OK.
• Click CTRL+A from your keyboard to highlight all the files.
• Right-click on any highlighted file > Delete. (Leave the ones that cannot be deleted.) Try to use the program. If the issue still persists proceed to the next step. 3. Repair the installation of the program. a. Click on Start > Control Panel
b. In the Control Panel windows, under Programs, click on Uninstall a program.
c. In the Programs and Features window, look for CorelDraw X8 from the list of program, select CorelDraw and click on Uninstall.
d. Once the removal process begins, you would be given three (3) choices, Modify, Repair or Remove, choose Repair then click on Next. Wait for the repair process to finish.
e. Restart your computer and try to the launch the program. Hotfix 1 for CorelDraw X8 has already been released. Please download and install this new service pack to use the software to it's full potential. This hotfix addresses issues that caused the applications to stop responding or run slowly. It also resolves the problem of certain CorelDRAW files opening with a single blank page. You can download the new service pack from the link below; -- http://www.coreldraw.com/rw/pages/patches/cdgs/x8/ If you have repaired your program, go back to step 1.1 to recover your Workspace. Please do not hesitate to contact us with any further questions. Regards,
Ian
Corel Technical Support Services Ian
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